When a Death Occurs

The order in which things need to be done often depends on where the death occurred. It is likely that your emotional state will be significantly heightened upon the death of a loved one. It’s always a benefit to have a trusted friend available who is able to offer you support and not personally burdened by a serious loss. Such a friend will be an outstanding benefit to you.


When Death Occurs

At Home or at Work

When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person's physician if you know the deceased is under a doctor's care. If the death occurs at home with family or friends present, and the person is under a physician's care, the family can call us directly at 847-678-1950.

If a death occurs in a residence and no one is there at the time of death, the police must be notified and respond to the residence before the deceased is removed from their home.

If you are not sure of who to notify or what to do, you may call (847) 678-1950, and we'll assist you in notifying the proper agencies. Our first priority will be to follow the proper procedures and protocols depending on the circumstances. That is the first step to offering some comfort; helping you competently take care of confusing and difficult early decisions.


While in a Supervised Care Situation or Facility

When Death OccursWhen a death occurs in a care facility; a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the facility has been provided the name of a funeral home, they will notify the funeral home at the time of the death. If Sax-Tiedemann is your chosen funeral home, we will contact you immediately following their notification to help you proceed. The sooner we become aware, the sooner we can be of best service to you. Please don’t hesitate to contact us immediately and we will coordinate on your behalf with the facility.

If your loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. The coroner/medical examiner will be notified by hospice. Following their release the hospice will contact the funeral home. It is always a good idea for the family to contact us immediately at 847-678-1950 so that we will be aware of the pending call from hospice.


We are Here to Help You

Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.

You may ask our Professional Funeral Directors any questions at any time. We can discuss the arrangements in detail later when we meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.

We may ask you a few questions early on, including whether your loved one made any pre-arrangements. The director will also schedule a time for you to meet at the funeral home and will let you know what would be helpful for you to bring with you. Others you may wish to call are:

• Family members and friends
• Clergy or other spiritual advisors


Those Important Questions

If there is no pre-plan in place, there are several other questions that you may have to have answered in regards to the death of your loved one:

• Do I have to have embalming?
• Do I need to purchase a casket?
• What about cemetery arrangements?
• Does the family have to engage the services of a minister?
• What type of service shoule we have?

By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at (847) 678-1950.

However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (847) 678-1950 to learn more about pre-arrangement.